Job Title: Account Manager – Sales & Customer Support
Location: Abu Dhabi, UAE
Salary: AED 4,000 per month
Job Type: Full-time
Company Overview:
We are a fast-growing delivery and logistics company based in Abu Dhabi, committed to providing efficient and reliable services to businesses and individuals across the region. We are looking for a motivated and experienced Account Manager to join our Sales & Customer Support team.
Job Responsibilities:
- Serve as the primary point of contact for existing and new clients.
- Handle client inquiries, resolve issues, and provide excellent after-sales support.
- Identify upselling and cross-selling opportunities to grow existing accounts.
- Build and maintain strong, long-lasting customer relationships.
- Process client orders, follow up on deliveries, and ensure service quality standards are met.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Coordinate with internal departments (logistics, operations, finance) to ensure timely service delivery.
- Prepare sales reports and client updates for management.
Requirements:
- Previous experience in sales, account management, or customer service (preferably in delivery/logistics or related industries).
- Strong verbal and written communication skills in English.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to manage multiple accounts and work under pressure.
- Positive attitude, problem-solving skills, and customer-oriented mindset.
- Currently based in Abu Dhabi or willing to relocate.
Benefits:
- Fixed monthly salary of AED 4,000
- Opportunity to grow within a dynamic and expanding company
- Supportive and collaborative work environment
Job Type: Full-time
Pay: AED4,000.00 per month