Company: SOS Cleaning Services
Location: Dubai (Hybrid – 2 days office, 4 days remote)
Salary: AED 1,500–2,500 per month
Employment Type: Full-Time
About Us
SOS Cleaning is Dubai’s fastest-growing cleaning company, known for our modern, friendly approach and a strong focus on customer satisfaction. We provide recurring residential and short-term rental cleaning services, with a growing client base across the city.
Job Description
We are looking for a proactive and organized Customer Service & Admin Executive to support our daily operations and help us deliver an excellent client experience.
Key Responsibilities:
- Respond promptly and professionally to client calls and WhatsApp messages
- Nurture client relationships via WhatsApp (including follow-ups, FAQs, and upselling when appropriate)
- Send before-and-after cleaning photos from our cleaner groups to client partners
- Share marketing collaterals and service updates on WhatsApp with clients and prospects
- Assist with general admin tasks as required
Requirements:
- MUST be on own visa or spouse-sponsored visa (we do not provide visas for this role)
- Good communication skills (spoken & written English; Hindi/Urdu/Arabic is a plus)
- Strong customer service mindset and a friendly, patient attitude
- Comfortable using WhatsApp, basic admin tools, and learning new apps
- Reliable internet and smartphone/laptop access for remote work
- Available to work 6 days a week (2 days from our office in Dubai; 4 days remote)
- Immediate joiners preferred
Benefits:
- Flexible remote working days
- Growth opportunities within a fast-growing company
- Friendly and supportive team culture
To Apply:
Please submit your CV along with a brief note about your experience and availability to join.
Job Type: Full-time
Pay: AED1,500.00 - AED2,500.00 per month
Application Question(s):
- Do you have your own laptop?
- Are you an immedeate joiner?
Experience:
- Customer Service: 1 year (Required)
- Google Drive and Google Sheets: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Visa (Required)
Location:
- Dubai (Required)