About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
This Arabian-themed waterpark in Dubai offers breathtaking views of Jumeirah Burj Al Arab, Jumeirah Beach Hotel and Madinat Jumeirah. A day at this waterpark means one adrenaline rush after another. Thrill-seekers can enjoy the super-fast Jumeirah Sceirah, a 120-metre slide where they can descend at 80 km/h. They can also try the 1.5m high waves at Breakers Bay or ride together with friends on Tantrum Alley!
The fun isn’t just for our guests – everyday as a Wild Wadi Waterpark™ colleague promises to be a fun and memorable experience!
About the Job:
An exciting opportunity has arisen for an Assistant Manager to join The Lifeguard Operations team in Jumeirah Wild Wadi Waterpark. The main duties and responsibilities of this role include:
- Assist in organizing the effective and efficient deployment of lifeguards to ensure optimal staffing levels at all times.
- Aid in the implementation and delivery of ongoing training programs for lifeguards, ensuring all staff maintain high levels of skill and professionalism.
- Ensure all lifeguards adhere to safety standards and regulatory requirements, including certification and licensing as per E&A standards and DAC requirements.
- Assist in responding to major first aid incidents and emergencies, providing leadership and support to ensure effective resolution.
- Participated in conducting regular performance appraisals for lifeguards, providing feedback and development plans to improve staff performance.
- Collaborate with other departments within the water park and associated resorts to ensure smooth operational processes and guest satisfaction.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Bachelor’s Degree in Recreation Management, Sports Science, Hospitality Management, or a related field.
- 3-5 years’ experience in a leadership role pertinent to lifeguard operations or customer service role.
- Software competencies – Microsoft Office programs (Intermediate)
- Leadership and team management skills
- Project Management Skills
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.