The Employee Relations Associate will support the Human Resources department by managing day-to-day HR operations, with a primary focus on handling medical insurance endorsements (additions/deletions) and performing monthly reconciliations. The role requires strong organizational skills, attention to detail, and the ability to handle sensitive information with confidentiality.
Key Responsibilities
- Medical Insurance Management:
- Process additions and deletions of employees and dependents in the company’s medical insurance plans in a timely and accurate manner.
- Coordinate with insurance providers to ensure seamless updates to employee insurance records.
- Maintain accurate records of insurance endorsements and resolve discrepancies with employees or providers.
- Communicate with employees regarding insurance-related inquiries, updates, and documentation requirements.
- Monthly Reconciliation:
- Conduct monthly reconciliation of HR-related financial records, including payroll, benefits, and insurance premium payments.
- Verify accuracy of employee data and ensure compliance with company policies and legal requirements.
- Identify and resolve discrepancies in financial reports related to HR operations.
- Prepare reports summarizing reconciliation outcomes for review by HR Manager.
- Day-to-Day HR Operations:
- Assist in onboarding new employees, including preparing documentation and coordinating benefits enrollment.
- Maintain employee records in HRIS (Human Resource Information System) and ensure data integrity.
- Support payroll processing by providing accurate employee data and updates.
- Assist with employee relations, including addressing basic inquiries and escalating complex issues to the HR Manager.
- Ensure compliance with company policies, labor laws, and regulations.
- Administrative Support:
- Prepare and distribute HR-related communications, such as policy updates or benefits information.
- Coordinate with external vendors and service providers as needed.
- Assist in organizing employee engagement activities or HR-related events.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in HR operations, with specific experience in managing medical insurance endorsements and reconciliations.
- Strong understanding of HR processes, benefits administration, and payroll reconciliation.
- Proficiency in HRIS platforms (SAP) and Microsoft Office Suite (Excel, Word, Outlook).
- Excellent organizational and time-management skills.
- High attention to detail and accuracy in handling sensitive data.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Knowledge of local labor laws and compliance requirements is a plus.
Preferred Skills
- Experience working with insurance providers or third-party administrators.
- Familiarity with financial reconciliation processes.
- Ability to work independently and as part of a team in a fast-paced environment.