BiLingual Debt Collection Officer
An int’l Group of Companies based in Dubai specialized in:
- Debt Management
- Risk Management
- Translation Services
Is seeking an experienced Debt Collection Officer
Job Responsibilities:-
· Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
· Maintain and update records of the client to ensure all process are record debtor’s book to ensure that the debt status is accurate and latest.
· Develop reports on aged debt accounts and days sales outstanding reports.
· Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
· Working with debtors to start some sort of payment plan, or outright repayment of a debt requires good negotiation skills.
· Some debtors do not want to be found, or may not be responsive when called by a debt collector, Successful debt collectors do not take no for an answer.
· Offer 24x7 services to customers in prompt and accurate manner.
· Review collection queue to perform collection activities accordingly.
· Adhere to customer policies and procedures.
· Close a specific number of collection accounts each month to meet assigned target.
· Assist the company to take legal action against debtors by providing necessary information.
· Maintain security and confidentiality of company and customer information.
· Follow legal requirements during debt collections to avoid legal issues.
Skills and Requirements0020
· Minimum Bachelor’s degree
· Excellent verbal and written communication skills in English/Arabic.
· Listening Skills
· Negotiation skills
· Good speaker and good telephonic skills and have persistence
· Experience in the use of computer software & applications.
· Self-motivated and have the passion to learn and work
Please send us your resume to: career@alwadiholding.com quoting the reference in “DC2025”.
Job Type: Full-time
Pay: From AED4,000.00 per month