- Greeting and Assisting Customers: Welcoming customers, understanding their needs, and guiding them to the right parts.
- Providing Expert Advice: Offering technical information and recommendations based on customer needs, vehicle information, or part descriptions.
- Handling Inquiries: Answering questions about parts, availability, pricing, and potential alternatives.
- Processing Transactions :Handling payments, returns, and exchanges accurately and efficiently.
- Building Relationships: Developing rapport with customers to encourage repeat business and foster loyalty.
- Good Knowledge and experience in selling Trucks and Trailer parts
Inventory Management:
- Maintaining Accurate Records: Keeping track of stock levels, recording sales, and updating inventory data.
- Monitoring Stock Levels: Identifying low-stock items and communicating with the parts manager or supplier for reordering.
- Proper Storage and Labeling: Ensuring parts are stored safely and organized for easy access and identification.
- Order Management: Placing orders for parts based on customer needs or stock replenishment requirements.
- Following Up on Orders: Tracking backordered or special order parts and keeping customers informed of their status.
Other Responsibilities:
- Maintaining a Clean and Organized Workspace: Ensuring the counter area is tidy and presentable.
- Staying Up-to-Date: Keeping abreast of new products, industry trends, and technical information.
- Working with Other Departments: Collaborating with the service department or other relevant teams to ensure smooth operations.
- Achieving Sales Targets: Meeting or exceeding sales goals and contributing to the overall success of the parts department.
Job Types: Full-time, Permanent
Experience:
- spare parts sales: 1 year (Required)
Language:
- Hindi and Arabic (Required)
License/Certification:
- UAE license (Preferred)