Role Description
This is a full-time role for a Customer Care Representative, located in Dubai with some work-from-home acceptable (hybrid role). The Customer Care Representative will manage daily interactions with customers to ensure satisfaction. Tasks include handling customer inquiries, providing product information, resolving issues, and maintaining records of customer interactions. The representative will also assist in processing orders and coordinating with other departments to ensure smooth operations.
Qualifications
- Fluent in English and Arabic
- Only women are encouraged to apply
- Arab Nationals
- Strong Interpersonal Skills and Communication
- Experience in Customer Service and Customer Support
- Ability to ensure high levels of Customer Satisfaction
- Excellent problem-solving skills and attention to detail
- To coordinate with our marketing department
- Ability to work independently
- Bachelor's degree in Business, Communications, or a related field
Share your CV : info@ftinternational.ae
Job Type: Full-time
Pay: AED4,000.00 - AED4,500.00 per month
Application Question(s):
- Are you fluent in Arabic?