Key Accountabilities
- Extracting report/data from EMS Analyzing Reports for performance anomalies/exceptions.
- Performance management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI)
- Capacities management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI)
- Root cause analysis for degradation in KPIs.
- Optimization plans to improve network efficiency.
- Pre and post check for network performance during critical activities.
- Impact analysis during network outages.
- Identifying potential capacity issues.
- Using statistics to forecast the future growth of Network and to identify the congested parts of the network.
- Investigating and escalating performance issues to concern department.
- Producing Performance Special Reports
- Provide recommendations for performance improvement and capacity contingency plans.
- Ability to work in multi-vendor environment.
- Prepare the needed reports whether occasionally or periodically
- Perform periodic network audits
- Understanding of different network protocols from end-to-end perspective
- Ability to create customized KPIs and reports based on probing system
Qualifications:
- Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering
Experience:
- Minimum 2-5 years of experience in a role in Telecom industry, with involvement in Telecom Services Performance.
- Advanced understanding of all network nodes related to the core network, packet network, DPI.
- Experience on MSS, MGW, USN, UGW, PCRF, HSS, IMS and DPI system and KPIs.
- Understanding of different network protocols from end-to-end perspective
- Ability to create customized KPIs and reports based on probing system
Skills
- Clear understanding of core network including CS, PS, IMS and DPI.
- Excellent written and verbal communication skills.
- Open approach to solving problems and dealing with new proposals.
- A thorough and methodical approach to work.
- High degree of analytical abilities.
Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.