Ontime Group is seeking a European or Arab Receptionist to join our innovative Weight Loss and Slimming Clinic. This role is essential for providing exemplary customer service and administrative support to our clients, creating a welcoming environment that promotes health and wellness.
Responsibilities
- Greet and assist clients with professionalism and warmth upon arrival
- Manage incoming calls, schedule appointments, and maintain the clinic's calendar efficiently
- Provide clients with detailed information about our weight loss and slimming programs
- Assist in the check-in and check-out process, ensuring all necessary documentation is completed
- Maintain cleanliness and organization of the reception area and waiting room
- Handle payment processing, billing inquiries, and assist with insurance verifications
- Coordinate with team members to ensure a seamless and efficient client experience
- Address client inquiries and resolve issues in a timely and professional manner
Requirements
- Previous experience as a Receptionist in a weight loss, wellness, or slimming clinic is preferred
- Strong communication skills and fluency in English; Arabic or European languages are a plus
- Exceptional customer service skills with a friendly and approachable demeanor
- Experience with appointment scheduling and managing clinic operations
- Proficient in using office software and electronic medical record systems
- Strong organizational abilities and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Professional appearance and attitude
Benefits
Salary + Benefits