- Lead and supervise the hostess team to ensure smooth guest flow and excellent service standards.
- Greet and welcome VIP and international guests, offering personalized assistance in Russian, English, and other languages when required.
- Oversee reservations, seating arrangements, and table rotation to maximize efficiency and guest satisfaction.
- Train, mentor, and schedule hostesses to maintain professional grooming, communication, and hospitality standards.
- Coordinate with restaurant/bar managers and service staff to ensure seamless guest experiences.
- Handle guest complaints, concerns, or special requests with diplomacy and professionalism.
- Support management in implementing service policies, promotional activities, and guest engagement initiatives.
- Maintain high standards of cleanliness, organization, and atmosphere at the entrance and reception area.
- Assist in reporting, performance reviews, and providing feedback to improve service quality.
Job Type: Full-time
Pay: AED8,000.00 - AED10,000.00 per month