Job Description – Head of Risk, Compliance & Quality Assurance
Position: Head of Risk, Compliance & Quality Assurance
Industry: Healthcare / HealthTech
Location: Dubai,
Type: Full-time
Role Overview
We are seeking an experienced Head of Risk, Compliance & Quality Assurance to establish and oversee the company’s compliance, governance, and quality framework. As a healthcare start-up, we operate in a highly regulated environment, requiring robust systems to ensure patient safety, data privacy, regulatory compliance, and operational excellence.
The role will serve as a strategic advisor to the Managing Director, while also building scalable risk management and quality processes.
Key Responsibilities
Risk & Compliance Management
- Develop and implement a compliance framework aligned with UAE healthcare laws, international standards (HIPAA, GDPR), and accreditation requirements (e.g., JCI, ISO 13485 for medical devices).
- Identify, assess, and monitor enterprise risks (clinical, operational, financial, cybersecurity, reputational).
- Maintain a risk register and oversee mitigation strategies.
- Ensure compliance with data protection, patient confidentiality, and consent management.
- Liaise with DHA, DOH, MOHAP, TDRA and other regulatory authorities to secure approvals and maintain licenses.
Quality Assurance & Governance
- Establish quality management systems (QMS) to support safe, effective healthcare delivery.
- Implement SOPs, audit programs, and continuous improvement initiatives.
- Develop and monitor KPIs for service quality, patient safety, and regulatory adherence.
- Lead internal/external audits and manage corrective action plans.
- Train employees on compliance, patient safety, and quality standards.
Leadership & Collaboration
- Advise the board and CXO on compliance risks, governance gaps, and regulatory changes.
- Collaborate with clinical, product, and technology teams to ensure compliance is built into workflows and product design.
- Lead cross-functional committees for risk, compliance, and quality governance.
Required Qualifications
- Bachelor’s or Master’s in Healthcare Management, Risk/Compliance, Quality Assurance, or related discipline.
- 10+ years’ experience in compliance, risk management, or quality assurance, preferably in healthcare or healthtech.
- Strong knowledge of UAE/GCC healthcare regulations and international standards (HIPAA, GDPR, ISO, JCI).
- Proven ability to build compliance frameworks from the ground up in a start-up or high-growth environment.
- Excellent leadership, analytical, and stakeholder management skills.
Preferred Skills & Attributes
- Certified Professional in Healthcare Quality (CPHQ), Certified Compliance & Ethics Professional (CCEP), ISO Lead Auditor certification.
- Experience with digital health platforms, medical devices, telemedicine services.
- Strong communication skills — able to train, influence, and report to both technical and non-technical audiences.
- Fluency in both English and Arabic languages.
- Entrepreneurial mindset: balancing compliance rigor with the agility of a start-up.
Compensation
- Competitive salary (based on experience).
- Performance-based incentives.
Job Type: Full-time
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
- compliance : 10 years (Required)
Language:
- Arabic and English (Required)
Willingness to travel:
- 25% (Required)
Application Deadline: 30/08/2025