Helpdesk Operator, Sales & Admin Coordinator

Facilico Facilities Management
Dubai, دبي
دوام كامل
منذ أسبوعين

Job description

About Us: Established in 2011, Facilico Facilities Management is a leading provider of hard and soft FM services in the UAE. Known as the 'Ease-Experts' in the industry, we simplify the complexities of managing physical assets, buildings, and infrastructure. Safety, quality, and cost-effectiveness are core values that guide our operations.

At Facilico FM, we believe in creating a positive and supportive work environment that fosters growth and development. Our team is our greatest asset, and we are committed to investing in their success.

Job Purpose:

To provide comprehensive support to the FM Sales and Operations team by coordinating helpdesk functions, handling client communications, preparing and submitting quotations, tracking variable and AMC works, and ensuring timely reporting. This role acts as a key link between business development, operations, and client servicing within the Facilities Management framework.

Helpdesk & Operational Support:

Sales Support & Coordination:

Reporting & MIS:

· Raised tickets
· Quote submissions
· Quote approvals and follow-ups
· Client feedback and service KPIs

Collaboration & Communication:

Work Conditions:

Skills & Experience:

Job Type: Full-time

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