Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
An IRD Ordertaker is on the front line of guest interactions. You will be the first point of contact in In-room Dining and will primarily be responsible for taking guest orders over the phone and ensuring the same is delivered on time. You will ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the IRD outlet. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to increase guest satisfaction further. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
Qualifications
• High School diploma
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• Excellent team player
• English speaking
Additional Information
- Luxury Hotel Experience