Learning & Development Officer
DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Learning & Development Officer to join the team! With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world. The role reports to the L&D Manager and is a great opportunity to start or transition your career into an L&D role in the Hospitality Industry.
Why Work for Hilton?
Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 8,600 properties with more than 1 million rooms in 139 countries and territories. In the 105+ years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100+ million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.
As a Learning & Development Officer (Entry Level Role), you would be responsible for:
As an L&D Officer (Entry Level Role) you will assist in daily HR and L&D operations and work with team members to demonstrate your abilities and gain knowledge in the hospitality industry. If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an role with us. This is an excellent way for you to gain robust work experience and new skills that will be invaluable when you are ready to pursue your professional career in HR or L&D.
The L&D team oversees all training activities, learning and development programs, systems and practices and drives the company’s career development and talent management program.
The candidate will work closely with the L&D Manager and the HR Team. The nature of work will entail supporting the team in both daily operations, project management and strategic aspects of L&D.
Key responsibilities include:
Coordinating and facilitating activities between the L&D Manager, Departments, HR including meetings schedules, etc.
Managing L&D programs as well as talent management activities including registration, administration and logistical or venue arrangements
Maintaining hotel training calendar, team productivity reports, updated L&D curriculum versions as well as inventory management of L&D and talent management materials
Processing L&D related payments and tracking expenses
Having full oversight and responsibility for maintaining our talent management matrix system/database
Creating and Conducting training courses for team members on all relevant subjects
- Supervising and monitoring progress made via training programmes or schemes
- Ensuring employees receive statutory required training
Supporting associate engagement projects
Handling daily administrative tasks related to L&D
Coordinate assigned L&D Projects with partner departments
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Skills & Abilities:
You should be a high-potential candidate who is passionate, committed and keen to establish a career in the hospitality industry and/or Human Resources discipline with the following attributes:
Ability to excel in a fast-paced and action-biased environment
Detailed-oriented, structured, and organized
Excellent communication and interpersonal skills
Excellent command of spoken and written English
Excellent analytical and numeracy skills
Strong presentation skills and team member relations
Proficient in Microsoft Office (focusing on MS Excel and MS PowerPoint)
Excellence in technology such as adaptability to software and using new tools is required
Qualifications / Education:
Studying or Graduate of Human Resources, Social Sciences, Business Management, Marketing, or Hospitality
Previous hospitality internships in Operating Departments, Finance, HR or L&D
Hilton Work Perks
In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy person!
In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!