Key Accountabilities
- Full responsibility of the Network, Security and infrastructure Services.
- Responsible for installation, configuration and administration of network routers and switches
- Responsible for installation of cable, wiring and related equipment for telephony and data interfaces and systems with communications functions.
- Design of network VLANs, Nexus switches, Cisco core, WLAN, Cisco ISE, QoS, IP Video, ACLs, VRF, DHCP, subnets, VMware NSX, ALB.
- Design & implement logical network infrastructure including LAN, WAN, firewall policies, routing protocols, VRF, MPLS, QOS, security schema, etc.
- Follow the escalation matrix and update the flash report for the delayed projects in order to notify the management and other stakeholders.
- Update the managers on open Problem Notifications, production issues.
- Create, maintain and update required documentation, records, logs, and reports.
- Manage the development and implementation of formal procedures that fully documents the design, implementation, provisioning, support and monitoring requirements for all existing and new Cloud Services.
- Manage and review the development and documenting of Business Continuity Plans. Manage the testing business contingency plans. Report on success of disaster recovery, tests, ensures that results are published, and necessary changes implemented.
- Liaison with internal du departments, teams, vendors, and suppliers to determine user requirements, execute projects, and set service standards.
Qualifications:
- Bachelor's degrees in computer science or equivalent
Experience:
- Minimum 5 years of experience in telecom environment or IT Infrastructure (strong cloud knowledge)
- CCNP or higher qualification
- Experience with monitoring, network diagnostic and network analytics tools
- Experience in telecom technologies (Voice & Data, Advanced Connectivity, Security Services, Data Centre & Cloud, Mobility & Applications)
- Very good experience in VMWare, VCentre, Network and/or Storage
- Solid experience maintaining Cloud environment
- Solid experience in supporting, maintaining, and troubleshooting systems
- Solid experience maintaining and applying security policies and procedures
- Solid experience in supporting, maintaining, and troubleshooting servers
- Minimum 2 years’ experience in Managed Cloud Service environment
Skills
- Language proficiency in the following languages - English/Arabic
- Must be able to work effectively in a 24 x 7 x 365 environment
- Organizational & business awareness
- Communication & negotiation skills
- Conflict resolution & presentation skills
- Relationship building and interpersonal capabilities.
- Flexibility to change.
- Project & management
- Very good technical knowledge in telecom infrastructure
Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.