Position: Patient Support Program Nurse
Location: UAE
Position Purpose
The Patient Support Nurse provides comprehensive nursing care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Patient Support Nurse is responsible for the provision and management of effective nursing care to individuals and/or families in the community or in-Patient Support Programs. The Patient Support Nurse works in adherence to the Policies and Procedures set by Axios International and works in accordance with established standards of nursing practices according to local and international rules and regulations.
Duties and Responsibilities
Based on the agreed-upon services and workflow, the Patient Support Nurse provides skilled nursing services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:
Telephonic follow up consultation
Monitoring of vital signs during home care; blood pressure, heart rate, temperature and oximeter statistics
Monitoring of blood glucose levels, and providing teaching and support for patient and family
Administrating medications and instruction on Medication such as Injections, IV’s, inhalation, oral, infusions and rectal
Pain Management Medication monitoring and support for patients with acute or chronic health conditions
Education and counselling, consistent with the type/nature of treatment and/or care management need
Wound assessment and dressing changes
Providing general nursing care
Knowledge about Advanced Foot Care will be added value but not a must
Monitoring pain control
Cardiac Assessments
Supervision/health teaching and support for family and caregivers on regular basis
Ability to assess mental status
Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
Organizational Responsibilities
Reflecting and interpreting the Axios Vision, Mission and Core Values in his/her own work with enthusiasm and commitment
Acting in accordance with relevant legislation and company Policies, Standards and Procedures
Developing and maintaining respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families and to our clients
Understanding his/her role and responsibility in maintaining a safe workplace and reducing workplace injuries
Effectively assisting the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, distributors, pharmacies, and patients
Working closely with the Axios UAE staff to implement the required service(s) for the enrolled patients in the program(s)
Carrying out home visits for patient care as required
Preparing timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios UEA staff in “real time” as patients proceed through the program
Maintaining and updating electronic program files, including patient and quality assurance data
Conducting administrative duties for the office
Manage part time Nurses
Relationships
Work closely with Program Managers in UAE and other team members in the Axios group
Competencies
Application of job Knowledge
Concern for Order and Quality
Adaptability and flexibility
Dependability
Teamwork
Educational Background and Experience
A BS Degree in Nursing is required with at least 2 years working experience in a healthcare setting
Must be a licensed nurse with evidence from the Ministry of Health/DHA/DOH and be enrolled in the syndicate of nurses in UAE.
Excellent command of English with a demonstrated clinical nursing knowledge and experience in providing direct patient care
Job Circumstances
The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
Flexibility in ability to travel as well as working hours is essential