Outbound Sales Consultant
Location: Dubai, UAE or India
Department: Sales Operations
Reports To: Outbound Manager / Office Manager
Employment Type: Full-time
Role Overview:
We are looking for an Outbound Sales Consultant to manage and convert international travel inquiries into confirmed bookings. This role involves selling complete travel solutions including flights, hotels, transfers, excursions, and activities (excluding insurance). The ideal candidate has strong sales skills, excellent knowledge of UAE and international tourism products, and delivers exceptional customer service.
Key Responsibilities:
- Sales & Itinerary Planning
- Handle outbound travel leads from clients, travel partners, and corporate accounts.
- Design customized itineraries for destinations outside the UAE and ensure competitive pricing.
- Promote special packages and seasonal offers to maximize sales.
- Booking & Coordination
- Manage end-to-end booking for flights, hotels, transfers, excursions, and activities.
- Liaise with international suppliers and DMC partners to confirm arrangements.
- Ensure timely delivery of travel documents (tickets, vouchers, confirmations).
- Supplier Liaison & Documentation
- Coordinate with suppliers to handle client documentation and confirmations.
- Provide clients with accurate guidance on requirements and destination-specific regulations.
- Customer Relationship Management
- Build and maintain strong client relationships to encourage repeat bookings.
- Provide pre-trip guidance and post-trip follow-ups.
- Address customer queries, complaints, and changes efficiently.
- Market & Product Knowledge
- Stay updated on international destinations, seasonal events, and tourism trends.
- Keep informed on supplier promotions and competitive offerings.
Requirements:
- Education & Experience
- Diploma/Degree in Tourism, Hospitality, or related field.
- 2–4 years’ experience in outbound travel sales with expertise in UAE and international tourism.
Skills
- Strong sales and negotiation abilities.
- Excellent verbal and written communication skills.
- Proficiency in MS Office and booking systems.
- Customer-focused with strong problem-solving skills.
Salary & Benefits
- AED 3,500 per month (fixed).
- UAE residence visa provided.
- Return air ticket to home country once every 2 years.
- Health insurance as per UAE Labor Law.
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED3,500.00 per month
Application Question(s):
- Do you have experience creating and selling customized international travel itineraries (flights, hotels, transfers, excursions)?
- Do you have at least 2 years of outbound travel sales experience in the UAE or India?
- Have you worked with global suppliers, DMCs, or travel booking systems for outbound travel?
- Do you have hands-on experience handling end-to-end bookings including issuing tickets, vouchers, and confirmations?
- Have you previously sold outbound travel packages covering multiple destinations (outside UAE)?
- Are you willing to work for a salary package of AED3500?