About Us
We are a leading distributor of genuine spare parts for premium European automotive brands, serving workshops, dealerships, and discerning car owners across the UAE. Our portfolio includes BMW, Mercedes-Benz, Audi, Porsche, Ferrari,Maserati, Lamborghini,Jaguar, Land Rover, Bentley, and Rolls-Royce. We pride ourselves on precision, deep product knowledge, and service excellence.
Role Overview
As our Parts Advisor, you will be the go-to expert for identifying, sourcing, and supplying the correct parts to our customers. You’ll combine technical know-how with strong customer service skills, ensuring that every client—whether a mechanic or a luxury car owner—receives the right part, on time, every time.
Key Responsibilities
- Assist customers and workshop staff in identifying and selecting correct spare parts using catalogs, EPC systems, and VIN decoding.
- Process orders, quotations, and returns accurately in line with company procedures.
- Maintain up-to-date product knowledge on European luxury automotive brands.
- Monitor inventory levels, coordinate with procurement, and track special orders.
- Upsell accessories and related products where appropriate.
- Ensure excellent customer communication from inquiry to delivery.
- Support the warehouse team with stock checks and incoming shipments when required.
Requirements
- Minimum 3 years’ experience as a Parts Advisor in the automotive industry, ideally with European brands (BMW, Mercedes-Benz, Audi, Porsche, Jaguar, Land Rover, Bentley, Rolls-Royce).
- Strong knowledge of spare parts catalogs, EPC systems, and inventory processes.
- Excellent communication skills in English; Arabic is an advantage.
- Proficient in MS Office; ERP/SAP experience preferred.
- Customer-focused mindset with high attention to detail.
- Valid UAE driving license preferred.
What We Offer
- Competitive salary plus performance incentives.
- Ongoing training on luxury European brands.
- Career growth opportunities within an established company.
- Friendly and professional working environment in Dubai.
How to Apply
If you have the technical expertise, brand passion, and customer-first attitude we’re looking for, send your CV to Zain – dubai777@gmail.com
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
Experience:
- Luxury Cars Spare Parts : 1 year (Preferred)