Job Purpose:
As a key member of your assigned Centre team, you will be responsible for ensuring excellent guest satisfaction. You will provide an exciting, professional and enjoyable experience ensuring best practice and compliance is adhered to at all times.
Main Duties and Responsibilities:
Warm and enthusiastic greetings to all guests of all ages.
Ensuring all customers are made aware of and promote the daily activities, upcoming workshops taking place in play area.
Interacting with kids and parents and leading activities.
Responsible for ensuring hygiene and safety standards are met at all times.
Supervising children while playing.
Help in designing monthly and weekly activities
Highlighting potential hazards to manager.
Research and practice new games and activities to be implemented in play area.
Prepare, supervise, and conduct parties, camps and other events.
Responsible for updating and maintaining Standard Operational Procedures, forms,
templates and checklists for the activity programs and ensure that all procedures are adhered to.
To work well within in the team
Report any incidents or issues to manager
To work in shift patterns, show flexibility, to accommodate changes with special events
To man reception and server counter when requested
To ensure top customer service and handle customer complaints and report them to manager.
Job Type: Full-time
Pay: AED2,400.00 - AED2,500.00 per month