Job Title: Café Restaurant Supervisor
Job Type: Full-time
Salary: AED 3,000 - AED 3,500 per month
About Us:
Como Lounge is a known café restaurant in Al Ain, celebrated for its exceptional food, beverages, and outstanding customer service. We are seeking a dedicated and experienced Café Restaurant Supervisor to join our team and contribute to maintaining our reputation as one of the best in the region.
Duties & Responsibilities:
- Ensure the smooth operation of the café restaurant to maximize income and minimize expenses.
- Address operational challenges and make supervisory-level decisions to enhance service quality.
- Streamline and implement Standard Operating Procedures (SOPs) to improve efficiency and ensure consistency.
- Maintain compliance with food safety and hygiene policies, coordinating with the team to meet standards.
- Conduct daily and monthly inventory checks of tolls and equipment to ensure accuracy and minimize cost and discrepancies.
- Lead initiatives to prevent losses and mitigate risks in collaboration with other departments.
- Oversee equipment maintenance schedules and liaise with service providers and technicians as needed.
- Support the development of new concepts and participate in the launch of new menu when required.
- Explore and enhance sales channels, including walk-in customers, online platforms, and social media.
- Develop and execute in-store promotions, new product launches, and marketing campaigns to increase revenue.
- Conduct training sessions to improve staff skills in sales techniques, customer service, and product knowledge.
- Monitor customer feedback on platforms like Google Reviews, BEANZ, and Talabat, and implement strategies to improve satisfaction.
- Drive profitability and contribute to achieving sales and growth targets.
Requirements:
- Minimum 2 years of supervisory experience in a café or restaurant environment.
- At least 4 years of experience in the F&B industry, with a strong understanding of café/restaurant operations.
- Knowledge of inventory management, customer service excellence, and team leadership.
- Strong communication and problem-solving skills.
- Candidates with experience in Dubai are preferred.
- Immediate availability is an advantage.
If you are passionate about delivering exceptional service and contributing to the success of a leading café restaurant, we would love to hear from you!
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma (Required)
Experience:
- Supervisory: 2 years (Required)
Location:
- Al-Ayn (Required)
Application Deadline: 31/08/2025
Expected Start Date: 31/08/2025