Job Requisition ID: 171181
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The After Market Sales Consultant will be responsible for driving service and workshop activities for Ingersoll Rand products, including developing winch and hoist overhauling proposals, and managing relationships with Oil & Gas and drilling customers. This role ensures that workshops operate at full capacity, achieving revenue and profitability targets, while maintaining exceptional customer satisfaction.
What you will do:
- Manage and grow service and parts revenue through effective sales and distribution strategies.
- Identify and approach lost customers and new prospects to secure new business.
- Oversee on-time delivery of services, considering lead times and customer requirements.
- Maintain strong relationships with key accounts, ensuring repeat and improved business levels.
- Handle every stage of the sales process while overseeing a team of After Sales Engineers, Service Managers, and technicians.
- Stay updated with industry regulations, standards, and market trends in the Oil & Gas sector.
- Maintain competitive market knowledge to drive market share growth.
Required skills to be successful:
- Strong technical expertise in compressed air system equipment, including Ingersoll Rand centrifugal and rotary compressors.
- Proven track record in aftersales and service within the UAE/Middle East region.
- Excellent communication, presentation, and negotiation skills.
- Commercial acumen with experience managing long-term service agreements and contracts.
- Leadership skills with the ability to manage and motivate teams effectively
About the team:
You will be part of the Power & Industrial Products Division at FAMCO, working closely with the National After Sales Manager and a team of service engineers, managers, and technicians. The team is driven, results-oriented, and committed to delivering exceptional service and support to our valued customers in the Oil & Gas sector.
What equips you for the role:
- Degree in Mechanical or Electrical Engineering (MBA preferred).
- Minimum of 5 years’ experience in aftersales and service for compressed air systems.
- Hands-on knowledge of Ingersoll Rand products, including centrifugal and rotary compressors.
- Experience with SAP and territory management.
- A motivated, organized, and results-driven personality with adaptability and accountability under pressure
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.