Job Title: Senior Officer - Data Consortium
Location: Abu Dhabi
Role Purpose:
- This is a fraud risk management role, directly responsible for developing a center of excellence for Fraud Risk Management (FRM) by fostering the culture of FRM across ADIB Group.
- To detect, control and minimize fraud incidents and fraud risks.
- To perform efficient fraud risk control job tasks and ensure adherence to approved policies and procedure.
- To provide prompt, efficient and accurate services to customers and cross-functional teams while maintaining agreed service levels.
- To efficiently control fraud risks pertaining to the acquisition of all products and customers.
Key accountabilities / responsibilities:
- SAS Enterprise Fraud Risk Management system & projects experience.
- Develop a detailed project plan to monitor and track projects’ progress.
- Lead conversations with key stakeholders to elicit and gather business requirements.
- Lead the EFMS FRM project team and provide guidance to the team members.
- Collaborate with clients to prioritize business requirements, analyze and translate them into functional/operational and non-functional requirements.
- Act as a liaison between the business and the development team to manage the communication and clarification of requirements.
- Formulate the documentation of Scope, SOW, Business Requirements document, functional specifications document.
- Validated if the solution components meet the business requirements, performed regression and UAT, to help surface any issues prior to the change release.
- Implementation of code changes and new releases on testing and production environments (Define, Design, Prepare-Configure, and Go Live).
- Draft User manuals by presenting new solution, process changes using UML models and prototypes, Data flow diagrams and assisted clients in the UAT to get the sign off.
- Responsible for project management from project’s pre-SDLC, Formation, Requirements till getting the sign off.
- Develop fraud detection scenarios covering transaction fraud and application fraud across different banking channels covering online banking, mobile banking, IVR etc.
- Work with different stakeholders for the preparation of business requirements and design
- Identify data needs and prepare data model for fraud scenarios
- Supported customer in carrying out data mapping from source system
- Design the interface to be used by fraud investigation team
- Analyze business requirements and implement multiple fraud scenarios in the ‘procure to pay’ process for a major bank in GCC
- Coordinated with multiple stakeholders for the finalization and documentation of business requirements and functional specifications
- Prepare data model based on the data requirements for fraud scenarios execution
- Design the workflow for investigation and VA reports for management
Risk and Control Governance:
- Consolidate reporting to all stakeholders.
- Ensure department standard operating processes are documented and up to date.
Operational & Fraud Risk Management Center of Expertise:
- Provide guidance and support to ORM stakeholders with respect to fraud risk management programs and assessments carried out.
- Acts as a Center of Excellence for education and advocacy of information on ADIB Group’s Fraud risk management practices and programs to foster sound FRM in ADIB Group leading to embedding a fraud risk mind-set in the business.
Other Tasks:
- Carry out other tasks as and when required in consultation with the Head of Fraud Risk Management.
Education and experience:
- Risk management domain knowledge and experience.
- Project management knowledge and experience.
- Experienced in system integrations and rules maintenance.
- Have a fair knowledge of data analysis and MIS
- Good cross-functional knowledge and skills in technology.
- Experience in Credit Risk, Market Risk, Operational risks & Business Continuity Management systems.
- Excellent communications skills. (written and verbal)
- Team management skills.