Gentlemen’s Garage is looking for a customer-oriented and organized Service Advisor to join our automotive service team. The Service Advisor will be the key point of contact between customers and the workshop, ensuring a smooth and efficient repair process from check-in to vehicle release. The ideal candidate should have a solid understanding of automotive services and excellent communication skills.
- Greet customers professionally and understand their vehicle service or repair needs
- Create and manage repair orders based on customer concerns and technician findings
- Provide accurate cost estimates and explain recommended services clearly
- Coordinate with mechanics to track repair progress and update customers accordingly
- Handle customer inquiries, concerns, and feedback in a timely and courteous manner
- Ensure service records and documentation are complete and accurate
- Promote additional services or maintenance based on vehicle history or inspection results
Qualifications:
- At least 1–2 years of experience as a Service Advisor or in a customer service role (automotive experience preferred)
- Basic knowledge of automotive systems and common repairs
- Excellent communication, interpersonal, and customer service skills
- Strong organizational and multitasking abilities
- Proficient in using computer systems and service software (if applicable)
Job Type: Full-time
Pay: From AED3,000.00 per month
Application Question(s):
- Visa Status
Experience:
- Service Advisor: 2 years (Preferred)