Key Responsibilities:
- Customer Service & Sales
- Assist customers in selecting wines, spirits, and other alcoholic beverages based on taste preferences, occasion, food pairings, and budget.
- Provide expert recommendations and upsell premium products when appropriate.
- Product Knowledge & Inventory
- Stay updated on new arrivals, industry trends, and product details.
- Assist with receiving, stocking, and merchandising inventory.
- Maintain accurate knowledge of store inventory to support efficient customer service.
- Training & Staff Support
- Train store staff on basic wine and spirit knowledge to improve overall customer support.
- Develop educational materials and tools to help team members understand product offerings.
- Compliance & Cleanliness
- Ensure all alcohol-related regulations and age restrictions are followed.
- Maintain cleanliness and proper organization of the wine/spirits section.
Qualifications:
- Certified Sommelier (e.g., WSET Level 2/3, Court of Master Sommeliers, or similar) preferred.
- Proven experience in wine/spirit retail, hospitality, or fine dining.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced retail environment.
- Passion for customer service and beverage education.
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED7,000.00 per month