Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Job Description
We are seeking a skilled and compassionate Spa Therapist to join our luxurious wellness center at SO/ Uptown Dubai. As a Spa Therapist, you will play a crucial role in providing exceptional spa treatments and ensuring our guests experience ultimate relaxation and rejuvenation.
- Perform a wide range of spa treatments, including massages, body wraps, facials, and aromatherapy, adhering to the highest standards of quality and hygiene
- Conduct thorough consultations with guests to understand their needs, preferences, and any health concerns
- Customize treatments to address specific guest requirements and ensure their comfort throughout the session
- Maintain a clean, organized, and welcoming environment in treatment rooms and spa areas
- Educate guests on post-treatment care and recommend appropriate products for home use
- Actively participate in retail sales by suggesting suitable spa products to guests
- Stay updated on the latest spa techniques and industry trends
- Collaborate with team members to ensure seamless spa operations and guest satisfaction
- Adhere to all safety protocols and maintain proper hygiene standards
- Manage appointment schedules efficiently to maximize productivity
- Provide detailed feedback and maintain accurate guest records for personalized future treatments
Qualifications
- Certification in spa therapy or related field
- Proven experience as a Spa Therapist in a luxury spa or resort setting
- Extensive knowledge of various spa treatments, techniques, and products
- Strong understanding of anatomy, physiology, and contraindications for spa treatments
- Excellent communication and interpersonal skills
- Ability to create a comfortable and relaxing environment for guests
- Compassionate and patient demeanor with a strong customer service orientation
- Physical stamina and dexterity to perform treatments throughout the day
- Exceptional attention to detail and commitment to cleanliness
- Proficiency in time management and multitasking
- Flexibility to work varying shifts, including weekends and holidays
- Fluency in English; knowledge of Arabic or other languages is a plus