Company Description
talabat is the leading online food and groceries ordering platform in MENA, operating in 8 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt, Iraq & Jordan, making it the largest and most popular food ordering app. With over 6MM active customers, 64k restaurant and grocery partners, 114k riders and 440 members of our Product & Tech team, we’re constantly delivering moments that matter to consumers, partners and riders. And we invite you to join us on this exciting growth journey!
We are part of the Delivery Hero network, building the next generation of online delivery platforms across the globe. Our network is truly international with engineering and product teams in 13 countries and operations in 40+ countries.
Job Description
In this role, you will lead Product on a critical part of our core consumer food flow. You will sit at the intersection of all sides of our marketplace, and will need to be able to balance the needs of each. You will be responsible for driving one of the company’s key bets for 2025, as well as finding new opportunities to grow talabat this year and beyond.
You will work within an empowered Product-Engineering team to improve one of the most important stages of our consumer experience. Alongside your Design, Data and Engineering colleagues, you will work to discover, define and deliver improvements to this product experience, set product strategy, manage go-to-market activities, in order to drive important company goals. You will also work closelywith other Consumer teams to ensure improvements you make are aligned with our end-to-end Consumer experience and lifecycle.
Your day-to-day activities
- Be part of a crucial team, working to improve a high-impact product within our consumer experience:
- Work within a cross-functional team of Product, Engineering, Data Science and Product Analytics.
- Build strong relationships with your team to supercharge your impact.
- Be driven to understand this product in great detail - who the target customers are
- (user and vendor), differing local contexts, business value, risks, opportunities, technical
- challenges, and more.
- Champion customer-development and data analysis to find new opportunities and de-risk
Your bets:
- Work closely with the design and research teams to uncover the opportunities and unmet user needs.
- Rapidly ideate, prototype and iterate on the solutions with your team.|Build and roll-out new products to our customers.
- Lead the prioritization of opportunities and solutions based on company KPIs
- Be a problem-solver, who does not hesitate to get hands-on to unblock your team and
- deliver quality solutions quickly.●Measure the success of your launched products and invest in the continuous improvement of these products. Use your strong experience with experimentation setup and analysis to do this.
- Work with stakeholders to grow your knowledge and supercharge your product efforts|
- Work closely with other Consumer teams to ensure your team’s work is aligned with our end-to-end Consumer experience and lifecycle.
- Own stakeholder communication, including working with teams across the globe
- Work with our internal stakeholders, commercial and strategy teams to design and launch the go-to-market. strategies.
- Be a self-starter and good collaborator
- Be able to independently prioritise your time, starting with highest impact efforts first
- Be accountable and deliver on your commitments
- Be able to work with colleagues across the globe and make meaningful
Qualifications
Your qualities
- Pace-setter: you make it happen, by setting the pace for others and unblocking them when required.
- Experience first: you prioritise customer and colleague experience. You use expert slicing of
- your features to move quickly without degrading our experience.
- Strong collaborator: you are a strong collaborator with colleagues from various functions, and you use this to find new growth opportunities for talabat and unblock your team.
- Adaptability and resilience: You thrive in change and bounce back quickly from setbacks with new learnings.
- Accountability & drive: you take ownership and follow through. You consistently push for results.
- Growth mindset: you seek feedback and embrace challenges.
- Strategic thinker: you see beyond your role and understand the bigger picture.
- Quick learner: you pick-up new skills and knowledge quickly, and you learn from experience.
- Good communicator: you can communicate with a wide range of colleagues from senior leaders, to juniors members of our team.
- Self-organiser: you prioritise frequently and you manage yours and your teams time to ensure our most important priorities get done first.
- Build strong relationships with your team to supercharge your impact.
- Be driven to understand this product in great detail - who the target customers are (user and vendor), differing local contexts, business value, risks, opportunities, technical challenges, and more.
- Champion customer-development and data analysis to find new opportunities and de-risk