1. Position Details
1.1. Position
Technical Coordinator
1.2. Office / Department
Government Services
1.3. Reporting to
Deputy VOC Technical Manager
1.4. Key Working Relationship
- Technical/ Certification Team
- Deputy VOC Technical Manager
- Customers / Clients / Project Management Consultants
- VOC Issuing Office / Technical Manager, VOC Technical Advisers
- He is expected to establish direct contact with Client and whenever necessary with other Bureau Veritas organization.
1.5. Functions
- To handle Technical matters of VoC & processes related to applicable certification schemes.
1.6. Managing
- Verification of VOC Technical aspects/applicable certification requirements.
2. Minimum Required Qualifications
2.1. Knowledge Skills and Experience
- Excellent PC skills
- SASO IECEE knowledge & application data entry expertise
- MONTAJI & FIRS (Dubai Muicipality) knowledge & application data entry
- Arabic & English proficiency, Communication skills
- Satisfactory knowledge of Export / Import procedures, Cargo Inspection procedure.
- Knowledge of types of discrepancies (detected during document review, inspection and/or testing)
2.2. Education
- Higher education Certificate (With Science) or degree level in Engineering or standards background./ Degree / Diploma in any Engineering stream
2.3. Training
- Satisfactory knowledge about product conformity assessment procedures or at least BV VOC procedures.
- Satisfactory knowledge about applicable accreditation standard requirements (ISO 17020, 17065….etc) & applicable certification schemes.
2.4. Technical knowledge
- Knowledge of standards according to which certifications are granted.
- Technical knowledge of products for which certifications are granted.
2.5. Experience
- Minimum 2 to 3 years experience in similar field
3. Responsibilities / Authorities / Accountabilities
3.1. Primary Functions
- To verify conformity documents of the files allocated to him/her, as per the applicable standards, applicable certification scheme, related VoC procedures and country regulations.
- Checking of inspection reports for the files allocated to him/her, mainly for VoC Technical aspects & report inspector’s performance with regards to quality and accuracy.
- Authorized to manage product certification process requirements of relevant certification scheme.
- Acquisition and maintenance of a good knowledge of the VoC market & relevant certification schemes.
- Contribute to the overall technical development of VoC.
- Coordination between the Inspection Activities and Technical/ Commercial activities.
- Coordination between LOs/PICs and Dubai Regional Centre for VOC activities, as applicable.
- Guide clients on VoC Technical concerns & relevant certification scheme requirements, as and when required.
- Share good practices/execute good co-ordination (as applicable) between BV technical services and the customers.
- Continuous acquisition and maintenance of technical knowledge of the VOC procedures, requirements and standards.
- To consult BV’s internal knowledge management tool for update of VOC procedures/relevant information.
- Proposal of improvements to N+1 in daily tasks.
- Meeting objectives set by his/her N+1.
- Reporting of discrepancies and difficulties met in reaching quality goals / time schedules to N+1.
3.2. Performance Indicators
- Accuracy ( correspondence , communication , etc …)
- Achievement of workload
- Respecting the time-limits
- Quality of planning and reporting
- Planning and organisation of work
- Customer relationship management
- Efficient management of technical reviews
3.3. Key Competencies
- BV Core & Business values
- Achievement motivation
- Teamwork and co-operation
- Customer service orientation
- Initiative
- Integrity, confidentiality
- Technical knowledge related to products to be certified