Join our dynamic team as a Technical Support, providing expert assistance and solutions within the Parking Management, Extra Low Voltage (ELV), and Access Control System sectors. This role offers the opportunity to work with cutting-edge technologies in a fast-paced environment, supporting clients across the UAE to ensure smooth and efficient system operations.
Responsibilities:
- Provide timely technical support and troubleshooting for parking management, ELV, and access control systems.
- Collaborate with installation and maintenance teams to resolve system issues effectively.
- Diagnose hardware and software malfunctions and implement corrective measures.
- Conduct system testing and assist with commissioning new equipment and software.
- Document technical procedures, system configurations, and issue resolutions.
- Train end-users and clients on system functionalities and best practices.
- Maintain up-to-date knowledge of industry developments, technologies, and regulatory standards.
Requirements:
- Proven experience in technical support within parking management, ELV, or access control systems.
- Strong understanding of hardware and software components related to ELV and security systems.
- Excellent problem-solving skills and the ability to work under pressure.
- Effective communication skills in English, with proficiency in Arabic considered an advantage.
- Ability to work independently and as part of a multidisciplinary team.
- Technical certifications relevant to ELV, networking, or access control systems are preferred.
- Flexibility to respond to urgent calls and provide on-site support when necessary.
- Strong customer service orientation and attention to detail.
Job Type: Full-time
Pay: AED3,500.00 - AED4,500.00 per month
Application Question(s):
- Can Join Immediately
Experience:
- Technical Support: 3 years (Required)
- ELV: 3 years (Required)
License/Certification:
- UAE Driving License (Required)