KEY RESPONSIBILITIES
- Calling customers to sell various hands-on training courses, post-graduate programmes, conferences, and other dental-related educational programmes
- Follow up calls, e-mails, and messages in order to close sales deals
- Keeping a record of calls and relevant details in the company’s CRM. Updating customer details
- Providing information to customers. Asking questions to engage customers and to understand customer’s needs
- Receiving calls and messages of people responding to direct marketing and advertising campaigns. Listening to the customers' needs to generate repeat sales. Answer questions about educational programmes the company offers
- Assisting in resolving customer complaints/disputes
- Gathering and documenting customer information, payment methods, purchases, and reactions to products
REQUIREMENTS TO APPLY
- Minimum 5 years of experience in a telesales related job in the UAE
- Excellent verbal and written communication skills. Fluent in English speaking and writing.
- Medical or dental background/experience will be considered a big plus
- Excellent computer skills, quick typer and quick in copy/pasting. Good knowledge of CRM and Ms Office (Word, Excel, PowerPoint) are an absolute must
- Minimum a Bachelor’s degree from a prestigious university in the field of business or dental/medical fields
- Patience and ability to engage customers in conversation. Outstanding negotiation skills with the ability to resolve issues and address complaints
- Trustworthy, reliable, hard-working, and willing to learn on the go. Ability to multi-task and remain organized in a fast-paced environment. Able to work well under pressure and adapt easily and quickly to changes in a highly international environment
- Very well organised and great attention to detail and and excellent follow-through skills
- Please DO NOT APPLY if you do not comply with even one of the above, all will be checked during the hiring process, thank you.
COMPANY OFFERS
- Good basic salary + bonus based on sales results. Salary depends on experience and is negotiable at point of interview
- Dubai residence visa
- Medical insurance
- All necessary work related tools
- Possibility for development within the company
Job Type: Full-time
Pay: From AED4,500.00 per month
Application Question(s):
- Do you have a dental / medical background?
Experience:
- telesales: 5 years (Required)
Language:
- Tagalog (Required)