Job Overview:
We are seeking a dynamic and results-driven Sales & Business Manager to lead and grow our tourism operations. This individual will be responsible not only for generating and closing sales but also for overseeing day-to-day business activities, developing strategies, and ensuring operational excellence across all departments.
Key Responsibilities: Sales & Marketing
- Develop and execute sales strategies to attract clients and partners (B2C and B2B)
- Promote travel and tour packages through various online and offline channels
- Build and maintain relationships with clients, travel agencies, hotels, and tourism boards
- Conduct market research and competitor analysis to identify trends and opportunities
- Attend travel expos, networking events, and trade shows to boost brand visibility
- Prepare proposals, quotations, and negotiate contracts with clients and vendors
Business Management
- Oversee the day-to-day operations of the tourism business
- Supervise and train staff; ensure excellent customer service delivery
- Manage budgets, financial planning, and resource allocation
- Monitor booking systems, logistics, and tour operations
- Handle supplier agreements, pricing, and inventory of packages
- Maintain compliance with tourism regulations and licensing requirements
Strategy & Growth
- Identify new markets, destinations, and service innovations
- Lead digital marketing initiatives (e.g., website content, social media, paid ads)
- Analyze KPIs and prepare monthly sales and business performance reports
- Recommend process improvements to increase efficiency and profitability
Requirements:
- Proven experience in sales, tourism, or hospitality management
- Strong understanding of the travel and tourism industry (local and international)
- Excellent communication, negotiation, and interpersonal skills
- Highly organized and able to multitask under pressure
- Proficient in MS Office; experience with booking/CRM software is a plus
Job Type: Full-time
Experience:
- Tourism Sales: 2 years (Required)