Waiter/Waitress - Episodes
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Waiter/Waitress to join our Food & Beverage - Episodes team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
About the job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food & Beverage Department, the Waiter/Waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental. The Waiter/Waitress reports to the Assistant Restaurant Manager.
As Waiter/Waitress, you will be responsible for the following duties:
- Set up stations and tables according to set standards
- Greet the guest according to the standards set by Emirates Palace Mandarin Oriental
- Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental
- Assist the captain in presenting the menu, making recommendations, and taking orders
- Serving food and beverage items and ensuring prompt service
- Follow up on billing and checking procedures
- Coordinate and assist in the clearing of tables
- Coordinate and assist in the clearing of station
- Coordinate and supervise the return of dirty linen
- To be present in the restaurant during service hours
- Ensure that the captain is kept informed of all guest comments and complaints
- Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
- To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
- Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager
As Waiter/Waitress, we expect from you:
- Certification or Diploma in Hospitality Management is preferred
- Previous experience in a luxury hotel is preferred, resort experience will be a plus
- Passionate about guest service with an engaging personality
Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
We’re Fans. Are you?