Front Office Rovester (TELEPHONES)

Khaleej Magazine - Dubai

ABOUT THE FUNCTION

This function is to delight our Rovers at all stages and to maintain a consistently high standard of customer service throughout the shift. The person is the Brand Ambassador and representative of the Rove culture following the Blueprint and its values.

WHAT YOU WILL NEED TO SUCCEED

Genuine service personality.
Speak, show and live based on the Roveprint.
Take ownership in your role, lead by example. Be a Rovester!
1-2 years’ experience in a similar role as an Operator preferably in a mid-scale hotel in U.A.E.
Knowledge of centralized telephone system and skills in operation of telephone system
Arabic speaker is an advantage
High school diploma is required / College degree in Hotel Management or a related field will be an asset

COMPETENCIES

  • Put Customer First
  • Drive for Results
  • Learning
  • Resilience
  • Adaptability

WHAT WE BELIEVE IN

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Apply only through the following link:

http://www.khaleejmagazine.com/jobs/front-office-rovester-telephones/

Application Deadline: 06/12/2020

Job Type: Full-time

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