Guest Service Agent

DubaiAED1,400 - AED2,500 a month

Job Description

Samaya Hotel Apartments is an upcoming venture by Tiger properties.

We are looking for passionate hoteliers just like you!

Key Responsibilities

· To great smile and welcome guests to the hotel

· To provide an efficient and friendly check-in according to company directives

· To handle guest request ensuring that all matters are dealt with efficiently and promptly taking preference over administrative task

· To inform all relevant departments regarding special guest requests

· To be fully aware of hotel room rates, availability, promotions, services and facilities.

· To be fully aware of the hotel’s selling status in order to maximize room occupancy, average room rates and addition revenue.

· To act efficiently as a general cashier as detailed in the FO SOP manual.

· To take reservations for accommodation according to company policy.

Requirements:

· Excellent team player with good communication skills, you will have a passion for delivering great customer experience.

· 2 to 3 Years’ experience in 4 and 5-star hotel industry

Job Type: Full-time

Salary: AED1,400.00 to AED2,500.00 /month

Experience:

• sales: 2 years (Required)

Education:

• High school or equivalent (Required)

Location:

• Dubai (Required)

Language:

• English (Required)