Quality Assurance Officer

Apparel Group - Dubai

  • ligns quality standards to adhere to current company standards. •
  • valuates agent service delivery and product knowledge, and provides associated feedback and suggestions to enhance the customer experience and productivity. •
  • ompiles statistical data with narratives and present findings to the team and stakeholders. •
  • dentifies and analyzes irregularities or trends and uses findings to improve the customer experience and the sales conversion rates. •
  • anages short-term projects as they relate to the Quality and Process improvement and/or Customer Experience. •
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