Room Service Order Taker

Anantara - Abu Dhabi

Company Description


A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.


Job Description


As a Room Service-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

To serve the needs of the business, our guests and our team members by successfully delivering the in-room dining service of the hotel. Your key duties and responsibilities are to ensure that the in-room dining service is delivered in line with the brand service standards and to ensure maximum guest satisfaction at all time, creating memorable guest experiences while serving food and beverage items to our guests.


Qualifications

  • College Diploma in Hotel Management or related field
  • Previous experience in a Food & Beverage/Restaurant role
  • Passion for teamwork
  • Eye for detail to achieve operational excellence
  • Excellent guest service skills

Additional Information


Able to relocate to remote resort location

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