Key Responsibilities
- Regular interaction with Customers and collection of payments and PDCs, analyse outstanding payments, follow-up with customers for release of payments to reduce outstanding amount and ensure timely sales realization.
- Ensure that debts are paid in a timely manner.
- Build and maintain close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments. Maintain accurate records of all chasing activity.
- Respond promptly and completely to both clients and internal enquiries.
- Maintaining Credit Control reports accuracy & fully analysing Customer's financial liabilities.
- Ensure monthly processing deadlines are met as required.
- Send out monthly client email/letters as may be agreed regularly.
- Undertake collected & pending debts reconciliations as Month-end, quarter-end and year-end review for customers’ balances on the aging report.
- Provide accurate advice on billing queries.
- Interface with management in other departments.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
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