Role purpose:
To provide direct end user interfaces to understand their business requirements, design, document, develop and test software business solutions ensuring efficient and cost-effective implementation of IT strategy in accordance with EMARAT’s policies, processes and standard operating procedures.
Key Accountabilities & Activities:
- Delivers regular analysis and provide recommendations for the successful planning, implementation and support of the application requirements of the assigned business functions
- Conduct periodic reviews and establish regular checkpoints
- Align technology with business requirements
- Provide guidance for application roadmap planning
- Ensure continuous availability of deployed services with minimum disruption
- Provide seamless support on deployed applications
- Conduct fault investigation and either fix or escalate to suppliers in order to ensure the satisfactory resolutions of defects
- Initiations, planning, execution, control and closure of assigned projects
- Ensure results achieved to time, within budget adhering to quality standards
- Map business requirements to application modules, insures prevention of data non-integrity, incorrect customer facing reports or incorrect financial entry postings
- Prepare requirement documents, technical design documents, user and training manuals
- Perform Design, development, integration, testing and deployment of new applications
- Create detailed product test scripts and appropriate documentation
- Provides training to users on new solutions
- Integrate new systems into current systems ensuring no adverse effect on their operational efficiency
- Process optimization, provides training and support and manage changes process
- Provide inputs and assistance for creating process and procedure documents
- Ensure all documentation related to the operations of the unit are created and maintained as elaborately as possible.
Knowledge:
- Knowledge of business processes specific to Emarat operations and Strong Business Process understanding for the concepts under control.
- Knowledge of applications and technologies implemented in the relevant functional area.
- Project Management, Implementing IT business application, Software Design, develop & Implementation, application implementation & Administration.
- Thorough understanding of SDLC with proficiency in mapping business requirements, technical documentation, coding, application design, development, integration, testing and troubleshooting for complex information systems management.
- Strong communication, collaboration and team building skills with proficiency at grasping new technical concepts quickly and utilise the same in a productive manner.
- Good Written and oral Communication skills.
Education:
- Bachelor’s Degree in Computer Science / Computer Engineering / Computer Applications.
- Recognized certification in related technology field
Experience:
- A minimum of 4 years’ experience within IT with minimum 2 years in application support and project management.
Competencies:
- Goal oriented
- Excellent communication and presentation skill
- Role is for UAE national talent only
Emarat is a multi-channel power and energy company with a much-loved network of service stations and fuel depots across Dubai and the Northern Emirates. We meet the day-to-day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services.
The Emarat brand has earned its reputation for providing great value and high-quality products and services – which is why you can expect the expected, every time.
Our network spans right across the north of the UAE, from Dubai to Ajman, and from Fujairah to Sharjah, plus many other locations in between. Service and quality are incredibly important to us, which is why we are proud to provide our customers with high-quality fuel, lubricants, state-of-the-art car washing facilities, best-in-class terminalling, bulk fuel logistics and great franchise opportunities for ambitious businesses.
Oh, and we also serve superb freshly-ground Arabicca coffee for anybody with a taste for the real thing.
All our colleagues – from the barista to the car mechanic – are fully trained in how to deliver great customer service. We operate ethically and to the highest international and national HSE standards, making sure that employees, customers and business partners are happy and safe at Emarat.
