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walk interview
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دبي
أبو ظبي
الشارقة
Dubai
Abu Dhabi
Sharjah
Umm Al Quwain
Ras Al Khaimah
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أبو ظبي
Al Ain
Fujairah City
تقديم

AVP- Soft Services & Front Office (Emiratised Role)

First Abu Dhabi Bank (FAB)
Abu Dhabi, أبو ظبي
دوام كامل
منذ 3 أسابيع

Company Description

Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry. 

Job Description

JOB PURPOSE:

The role is responsible for leading a diverse workforce of Soft Services manpower, Front desk and a dedicated core team. This role demands exceptional people management skills to ensure seamless coordination, productivity, and alignment with the bank's strategic goals. The role will oversee the identification and implementation of strategic opportunities to enhance and upgrade Soft Services Operations and Supporting functions, ensuring that all bank premises adhere to high standards of quality, aesthetics, and functionality.

The role will oversee the Soft services, Front office and other Facility support operations ensuring the efficient execution of all tasks and initiatives related to Soft Services Unit functions. This includes managing and overseeing Unit’s daily functions, conducting detailed inspections, and maintaining alignment with organizational goals to deliver exceptional operational performance.

The position encompasses the management of essential Soft services & Front office manpower, Plants & Landscaping management, Pest Control & Fumigation management, Meeting & Conference room Management, Pantry Consumables, Coffee & Snacks Vending Machines, Catering and Water logistics management.

Department Leadership: Ensure the alignment of the Soft Services Unit's strategy with organizational objectives through effective vertical and horizontal integration with other departmental strategies.

People Management: Drive the achievement of departmental goals by leading, motivating, and developing high-performing teams. Implement talent development initiatives, collaborate with subject matter experts, and cultivate a values-driven culture that aligns with the bank's ethical and operational standards. By fostering a collaborative and performance-driven culture, addressing workforce challenges, and driving adherence to organizational values, the role ensures the consistent delivery of high-quality services across all FAB locations. This holistic approach to leadership ensures operational excellence, sustainability, and continuous improvement within the Soft Services Unit.

 

KEY ACCOUNTABILITIES:

Generic Accountability

 

Soft Services Management:

 

Front Office Management:

 

Coffee Vending Machine management

 

Pantry Consumables management and distribution

 

Drinking Water Management and distribution

 

Snacks vending machine Management

Departmental inhouse catering

Executive Office special requirements

Qualifications

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