We are looking for a detail-oriented CAFM Operator to manage, update, and oversee data within our Computer-Aided Facilities Management (CAFM) system. The ideal candidate will ensure accurate input, reporting, and tracking of maintenance activities, assets, and space data to support smooth facility operations.
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Key Responsibilities:
Operate and manage the CAFM system (e.g., IBM Maximo, Archibus, Planon, Concept Evolution, etc.).
Input, update, and maintain data for:
Work orders (reactive & preventive maintenance)
Asset registers
Space and occupancy data
Vendor and contractor details
Generate daily, weekly, and monthly reports (KPI/SLA reports, asset performance, PPM schedules, etc.).
Assign and dispatch work orders to relevant technicians or contractors.
Monitor status of work orders and follow up on completion and closing.
Ensure proper documentation of all maintenance activities in the system.
Support facility team in analyzing trends and performance data.
Assist in audits and compliance reviews by providing accurate CAFM reports and records.
Train new staff and technicians on how to use the CAFM interface where necessary.
Liaise with IT or software vendors for troubleshooting and updates.
Education & Experience:
Diploma or Bachelor's Degree in IT, Engineering, Facilities Management, or related field.
Minimum 13 years of experience in a similar CAFM role.
Skills:
Proficient in one or more CAFM platforms (Concept Evolution, Archibus, Maximo, etc.).
Strong MS Excel and data management skills.
Basic understanding of MEP systems and facility operations.
Excellent attention to detail and accuracy.
Good communication and reporting skills.
Ability to multitask and prioritize in a fast-paced environment.