Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
· Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
· When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
· When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
· Manage patient records, updating information and ensuring confidentiality and data protection.
· Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
· Monitor inventory of medical supplies and restock as needed.
· Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
· Adhere to all safety, health, and infection control procedures.
· Speak up, if something isn't right.
· Maintain awareness of and comply with, the NMC Policies and Procedures
· Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
· Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
· Support in the escort of patients within and between departments
· Transport patient specimens in accordance with NMC Policy.
· Strictly adhere to the regulator Scope of Practice.
· Escalate and raise concerns using the incident reporting system.
Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
· Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
· When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
· When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
· Manage patient records, updating information and ensuring confidentiality and data protection.
· Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
· Monitor inventory of medical supplies and restock as needed.
· Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
· Adhere to all safety, health, and infection control procedures.
· Speak up, if something isn't right.
· Maintain awareness of and comply with, the NMC Policies and Procedures
· Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
· Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
· Support in the escort of patients within and between departments
· Transport patient specimens in accordance with NMC Policy.
· Strictly adhere to the regulator Scope of Practice.
· Escalate and raise concerns using the incident reporting system.
Education and Certification
· High school diploma or equivalent (some employers may require additional certification or training)
Knowledge and Skills
· Knowledge of basic clinical procedures and healthcare practices.
· Ability to use medical equipment and understand safety protocols.
· Strong communication skills for interacting with patients, families, and healthcare staff.
· Organizational skills for managing records and scheduling appointments.
· Attention to detail and the ability to follow clinical instructions accurately.
· Basic IT skills for handling medical software and patient databases.
· Physical stamina for assisting with patient care and clinical tasks.
Experience
· 1 year experience in relevant role of healthcare experience in UAE will be an advantage