Receivables Management
- Follow up on outstanding customer invoices to ensure timely collections.
- Monitor accounts receivable aging reports and prioritize collection efforts.
- Reconcile customer accounts to resolve discrepancies or disputes.
Customer Communication
- Communicate with clients (corporate and individual) via phone, email, and in-person visits regarding overdue payments.
- Provide invoices, statements, and supporting documents to customers as needed.
- Address client queries professionally and escalate complex issues to the finance manager.
Credit Control
- Monitor credit limits and payment terms assigned to customers.
- Coordinate with the sales and credit control teams to block or release customers based on payment behavior.
Documentation & Reporting
- Maintain accurate records of collection efforts and payment commitments.
- Generate weekly and monthly reports on collection performance and overdue accounts.
- Update customer payment history and remarks in the accounting or ERP system.
Cash & Payment Handling
- Follow up on bounced cheques, post-dated cheques (PDCs), and online payments.
- Ensure proper allocation of payments against relevant invoices.
- Deposit collected payments in coordination with the accounts team and ensure acknowledgment receipts are issued.
Legal & Recovery Coordination
- Coordinate with legal or collection agencies for recovery of long-overdue or disputed payments.
- Prepare documentation and assist in legal procedures if required.
Compliance & Policy Adherence
- Ensure all collection processes follow company policy, UAE laws, and privacy regulations.
- Assist in audits and provide required documentation related to receivables and collection activities.
ERP/Software Usage
- Update and track collections in accounting software or CRM systems (e.g., Oracle, SAP, Tally, Rent Centric).
- Generate reports and dashboards for management review.
Skills & Qualifications:
- Minimum 2–4 years experience in collections or accounts receivable (preferably in car rental or automotive).
- Strong knowledge of UAE credit terms, VAT regulations, and commercial practices.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in Microsoft Excel and accounting/ERP software.
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
Application Deadline: 23/07/2025
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