Digital Technology Lead - HVAC Middle East & Africa

Dubai, Dubai

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Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Job Overview

Carrier is a world leading technology company in the field of heating, air-conditioning and refrigeration solutions. We are hiring a talented senior Digital Technology leader to join the HVAC Middle East & Africa HVAC segment of Carrier. The successful candidate will be responsible for the development and execution of the region’s DT strategy, technology plans and investments.

Job Responsibilities

• Partner with the regional business executive and leadership team by recommending and prioritizing DT investments and projects that support the regions strategic business initiatives.

• Design and develop DT strategies to simplify and standardize back office operation processes, enhance customer & employee experiences, drive revenue growth, margin expansion, digital innovation and mitigate compliance and cybersecurity risks.

• Lead the Middle East digital technology organization to build advanced infrastructure and application capabilities to enhance DT operational efficiency and digitalization transformation

• Work closely with DT professionals and Center of Excellence tower leads within the company to ensure alignment on solution, standards, resources, budget for project execution as well as achieving operation excellence.

• Work closely with project management teams to successfully execute initiatives and delivery the committed business outcome.

• Maintain awareness and knowledge of emerging DT technologies and methodologies. Identify appropriate DT technologies & service delivery, approaches for the region that consider external benchmark and best practice.

• Manage suppliers in terms of contract negotiation, service level fulfillment, development, deployment and operation support.

• Manage product go to market initiatives and processes within the integrated DT ecosystems (PDM, CRM, CPQ, ERP, etc).

• Develop the long range plan and annual DT budget and track actual performance against budget targets.

• Develop, implement and lead DT talent management & succession strategies that support business goals and substantiality of the organization.

Qualifications / Skills

• Excellent organizational and leadership skills.

• Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management

• Excellent interpersonal, analytical as well as problem-solving skills.

• Outstanding oral and written communication skills, strong presentation skills, and the ability to effectively interact with people at all levels.

• Ability to lead and motivate cross-functional, interdisciplinary teams to achieve strategic goals.

• Proactive, self-motivated and a team player.

• Strong understanding of project management principles and project management skills.

• Ability to handle several projects at a given time.

• Ability to speak Arab and English fluently. Other regional languages would be a plus

Education, Experience

• Master's degree in Information Systems, Information Technology, Computer Science or related field preferred.

• Minimum of 12 years of experience related to IT Management or other information technology. At lease 5 years of senior leadership role in a multi-national company with a regional responsibility.

• Proven track record in successfully implementing ERP, CRM systems in the manufacturing industry offering complex configurable products.

• Extensive experience and knowledge in major ERP, CRM, CPQ, Data Warehouse, and BI systems (SAP ECC/S4H, Salesforce, BW, Power BI, etc.)

• Good knowledge in cloud technology (AWS, Azure, AliBaba Cloud)

• Demonstrated capability to work in a cross-functional leadership team, while effectively performing as an individual contributor.

• Proven experience in management of outsourced vendors during project implementation, system integration and support.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance

• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.