INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
As a Supply Chain Merchandising Director, you will use your knowledge, experience and influencing skills to develop a
robust and agile Supply Chain able to support the Commercial omni channel needs of the business for years to come.
You will be responsible for setting up the Merchandise Category Supply Chain Strategy thus strengthen the group’s
ability to maximise revenue while being agile in our decision making. The role will be responsible to lead the
transformation along with the Supply Chain managements of each Sub vertical and X functionally. Aim being that we
build not only for tomorrow but for beyond.
You will be a critical partner for Chief Demand and Supply Planning Officer, the widder team, and the business
leaders in the Managed Companies space. Your responsibilities will include:
- Drive and oversee the Merchandise Category Planning Strategy taking into account Market benchmarking (external and internal), Brands specifics as well as Commercial Business strategy.
- Drive the conversation to deliver a Merchandise Category Blueprint by collaborating with other departments through effective and efficient stakeholder management, fluid communication and Data driven recommendation
- Lead the purchasing process by driving the OTB and establishing a purchasing strategy in line with the business targets balancing networking capital, margin and product availability.
- Manage the inventory levels, ensuring availability while balancing cost with the customer in mind. Identify stock exit plans taking into account all business drivers.
- When needed, deep dive into business performance understanding drivers, proactively initiate course of action ensuring that the direction is inline with Business Strategy.
- Shape our future by driving Continuous Process Improvement throughout the organisation looking beyond the silos prepare Return on Investment Scenarios including Risk assessment to quantify profitability of System / Process design change.
- Own and Drive Talent management within your team to ensure that they have the skills and knowledge necessary to perform their jobs effectively
- Drive the transformation for the business to ensure resource and tools are in line to deliver company strategy
What you’ll need to succeed
- Bachelor or master’s degree in business, Supply Chain or related field
- 10+ years of experience in Retail /Distribution, with at least 5 years in a management role
- Buying/Merchandising/Planning function in a global brand in FMCG, Luxury, B to B, Brand or Retail
- Proven track record of successful merchandise planning and execution
- Strong analytical skills, with the ability to use data to make decisions
- Excellent communication, negotiation, and presentation skills
- Highly organized and detail-oriented, with strong project management skills
- Familiarity with ecommerce and omnichannel retailing
- People management experience
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
