Company Description
A luxury hospitality brand for modern travellers, Anantara the Palm Dubai connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara The Palm employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
Strategic Planning & Financial Performance
- Develop and implement the hotel’s F&B strategy in alignment with overall business and marketing plans.
- Prepare, manage, and deliver the departmental budget, focusing on revenue growth, GOP margin, and cost efficiency.
- Monitor market trends and competitor offerings to ensure Anantara’s F&B remains innovative, competitive, and profitable.
- Collaborate with Sales & Marketing and Culinary on promotional campaigns, partnerships, and events that drive incremental revenue.
Operations Excellence
- Lead all restaurants, bars and banquets operations to deliver seamless, high-quality guest experiences.
- Collaborate with Executive Chef on menu engineering, pricing strategies, beverage and wine programs, and supplier relationships to optimize profitability and guest satisfaction.
- Champion innovation by developing unique dining concepts, signature events, and experiences tailored to market demand.
- Ensure all operations comply with HACCP, local health and safety regulations, and Anantara’s sanitation standards.
- Drive sustainability initiatives, including waste reduction, responsible sourcing, and energy efficiency.
- Ensure that all Anantara Food & Beverage Brand Standards are being adhered to.
- To ensure that departments conduct a maintenance inspection on a monthly basis
People Leadership & Development
- Provide clear direction and leadership to outlet managers, and service teams, fostering a culture of accountability, engagement, and excellence.
- Partner with HR to recruit, develop, and retain top talent through succession planning, cross-exposure programs, and continuous training.
- Conduct performance appraisals, coaching, and mentoring to build a pipeline of future leaders.
- Empower and inspire team members by setting high standards and recognizing achievements.
Administration
- Establish and maintain effective employee relations.
- Liaise with HR in all employee matters including interviewing and hiring, employee orientation, performance appraisals, coaching, counselling, and dismissal if necessary to ensure appropriate staffing and productivity.
- With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels.
- To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximizing business for the hotel.
- Above all, to lead by example through hands on approach to motivate our Team member to excel.
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