Job Purpose
The job holder will be responsible for handling and recording of customer/ sales transactions to ensure that all payments are processed in compliance with Company policies and procedures
Key Accountabilities
Over the counter activities:
- Collect payments from customers through various modes of payment, including online payments, bank transfers, and in-person payments and record receipts of collections made in a centralized accounting system
- Generate invoices (including property price, Dubai Land Department fees, and other charges) for units or land plots and apply receipts received to the relevant invoices, match payment amounts to the corresponding invoices and mark invoices as paid in the accounting system to ensure accurate record-keeping
- Maintain a well-organized accounting system to track financial transactions and ensure timely payments
Back-office cashiering activities
- Identify Transfer/Cash/direct cheque deposits received in the bank statement and follow up on any unidentified funds to ensure accurate and timely posting of receipts
- Process refund to customers entries and reflect them on the statement of account (SOA) to ensure customers are accurately informed of their account status
- Pass correct accounting entries based on the termination & Cancelation Agreements in order to update the SOAs.
- Match receipts prepared in Yardi to the bank statements and clear them in Oracle to ensure that all payments are accurately reflected in the accounting system
- Prepare Post dated cheques (PDC) warehousing letters, recall letters for PDC, and collect them from the bank to manage post-dated cheque transactions efficiently and effectively
- Identify CC-Online payments on the portal, post late payment fees, take action on-hold cheques, and recall PDCs on the system to ensure that payments are accurately recorded and timely processed.
- Handle customer requests for third party documents, clarification on the process, statement of account, etc. to ensure a high level of customer satisfaction.
RERA transaction accounting system (TAS)
- Update TAS system for the receipts (by unit) as reflected in the accounts receivable subledger.
- Assist in RERA Audit process to ensure the process is completed in the regulated timelines.
- Follow-up with Bank on fund transfer & units settlement.
- Assist the treasury team in withdrawing cash from escrow accounts of completed projects and uploading profit withdrawals on TAS.
Qualifications, Experiences, Skills
Minimum Qualifications and Knowledge:
- Bachelor’s Degree in Accounting/Finance or equivalent Functional Knowledge in Oracle System/equivalent accounting system- preferred
Minimum Experience
1-2 years experience in Accounts Receivable/Cashier/ Accounts
Job Specific Skills
• Proficiency in Microsoft Office Suite
• Data entry skills (both speed and accuracy).
• Attention to detail and excellent numeracy skills.
• Excellent communication skills both written and oral.
• Flexible and able to adapt to changing priorities/ delays
• Time Management skills
• Ability to operate in a confidential, professional, positive team atmosphere.