Key Accountabilities
- Monitoring of RAN Network (2G/3G/4G/5G/FTTA Network of Nokia/Huawei/Ericsson RAN Nodes.
- Monitoring access transmissions nodes through U2000, NFMP.
- Monitoring of WiFi Access Points and OFDM wireless transmission links using monitoring tools such as PRTG, Cisco Prime.
- Network / Service Surveillance and Alarm Handling. Reporting alarm/event must be within agreed SLA as per the ticket priority.
- Monitoring RAN (Radio Access Nodes) nodes through U2000, NFMP, Nokia NetAct, Ericsson ENM. Huawei Taishan.
- Monitoring of WiFi Access Points and OFDM wireless transmission links using monitoring tools such as PRTG, Cisco Prime.
- Verification of Mobile Services after Change Request activity.
- Acting as 1st point of contact for transmission faults, isolate fault location and provide technical support to filed teams for troubleshooting.
- Must be able to perform traffic rerouting, MW links capacity upgrade and node version upgrade.
- Timely escalation of critical network issues to service partners, stakeholders, and management team as per company escalation matrix.
- Control & Support Reactive or Planned Activities.
- Performing additional tasks assigned by management.
Qualifications:
- Telecom Engineering graduate or equivalent.
Experience:
- 3-5 years of strong telecom knowledge and experience in the following technologies:
- Nokia & Huawei ATCA IGW, SBC & U2000 and NetAct
- IPTV Headend and Middleware Networks Technologies.
Skills
- strong telecom knowledge and experience in the following technologies:
- Good knowledge of Huawei, Nokia, Redline and Infinet (PTP) Wireless products.
- Good knowledge of Cisco APs (Indoor and Outdoor).
- Good knowledge on monitoring tool Huawei NCE, NFMP, PRTG and Cisco Prime.
- Good knowledge of OSS Tools (Netact, U2020, Taishan and ENM)
- Must be able to work effectively in a 24 x 7 x 365 environment.
- 3 Years of experience in Monitoring of 2G/3G/4G/5G/FTTA of Nokia/Huawei/Ericsson RAN Nodes.
- Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned.
- Knowledge of network implementation / integration processes.
- Monitoring all day-to-day activities within Service Operations Centre.
- Good Liaison between SOC and other departments like Transport, Access Transmission, Core, Backbone Transmission, L2 of Radio Access Network.
- Ability to work under pressure and to be able to handle network crises and emergencies
- Telecom Engineering graduate or equivalent.
- Must be able to work effectively in a 24 x 7 x 365 environment.
- Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned.
- Works well within a team and ability to build relationships cross-functionally.
- Knowledge of network implementation / integration processes.
- Ensure the operations and network KPIs are met with the highest quality and standards.
- Ability to work under pressure and to be able to handle network crises and emergencies.
Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.
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