This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.
As the Assistant Executive Housekeeper, you'll support the Executive Housekeeper in overseeing all aspects of the housekeeping and laundry operations. You'll lead with warmth, attention to detail, and a focus on delivering voco's unique style of hospitality—marked by comfort, charm, and genuine care.
Your day to day
- Train, coach, and supervise housekeeping and laundry teams to uphold the brand's quality and service standards.
- Step into the Executive Housekeeper's role when necessary.
- Oversee daily housekeeping workflows, including inventory of supplies, linen, and equipment.
- Collaborate in preparing department budgets, monitor expenses, and optimize cost efficiency. Guest Experience & Special Requests.
- Manage guest-specific needs—especially for VIPs and repeat visitors—to ensure memorable and seamless stays.
- Support deep-cleaning initiatives and pitch in during peak demand to maintain service quality.
- Ensure adherence to health, safety, and housekeeping policies, including sustainability practices like waste reduction.
- Educate team members about all relevant operational and environmental standards.
What we need from you
Requirements & Qualifications
- Education
- A Bachelor's degree or equivalent in Hospitality Management or a related field.
- Experience
- Minimum of 3+ years of relevant experience in housekeeping or catering operations.
- Proven supervisory experience, preferably in luxury or upscale hotel environments.
- Skills & Competencies
- Strong communication, interpersonal, and leadership abilities to foster team cohesion and guest satisfaction.
- Proficiency with business tools and systems (e.g., PMS, MS Office).
- Attention to detail, high grooming standards, flexibility, and a service-centered mindset.
- Familiarity with health, hygiene, and safety standards in hospitality operations.
- Language & Local Requirements
- Fluency in English is essential; knowledge of Arabic or additional languages is advantageous.
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
