Franchise Hotel - Sales Manager CIS (Russian Speaker)

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

About Us

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.

Your day to day

• Develop and implement sales strategies targeting CIS countries (Russia, Kazakhstan, Uzbekistan, Ukraine, Azerbaijan, Armenia, etc.).

• Build strong relationships with travel agencies, luxury tour operators, and corporate partners in the CIS market.

• Promote voco Monaco as a luxury island destination for leisure travelers, weddings, VIP groups, and MICE business.

• Achieve assigned revenue and room night targets from CIS source markets.

• Identify high-potential segments (luxury FIT, leisure groups, weddings, corporate retreats) within the CIS region.

• Drive long-stay, premium packages, and exclusive experiences for CIS travelers.

• Establish and maintain strong ties with VIP clients, high-net-worth individuals, and destination management companies.

• Regularly conduct sales calls, virtual meetings, and face-to-face visits in the CIS countries.

• Host familiarization trips (FAMs) for key partners to experience voco Monaco’s unique offerings.

• Represent voco Monaco at CIS trade shows, roadshows, luxury travel fairs, and exhibitions.

• Partner with tourism boards and luxury travel networks to boost brand awareness in CIS.

• Coordinate with marketing to create Russian-language promotional materials and digital campaigns.

• Negotiate contracts with CIS-based tour operators, DMCs, and corporate accounts.

• Ensure favorable terms while protecting the hotel’s revenue goals and positioning.

• Collaborate with operations to ensure CIS guest expectations (cultural preferences, language needs, F&B requirements) are met.

• Provide insights to enhance CIS guests’ experience, e.g., Russian-speaking staff, CIS cuisine preferences, and luxury concierge services.

• Monitor CIS market trends, competitor activities, and travel patterns.

• Provide regular sales performance reports and forecasts to management.

• Suggest innovative packages and promotions to attract the CIS clientele.

• Work closely with reservations, revenue, and marketing teams to align strategies.

• Share best practices with other sales managers (GCC, Europe, etc.) to ensure market synergy.

What we need from you

• Bachelor’s degree in business administration, Hospitality, or related field (preferred).

• Minimum 3–5 years’ experience in hotel sales, preferably in luxury or resort properties.

• Proven track record of handling the CIS market with established client networks in Russia, Kazakhstan, and surrounding countries.

• Experience with luxury leisure, weddings, and MICE sales is highly desirable.

• Strong negotiation and contracting skills.

• Excellent communication and presentation abilities.

• Ability to build and maintain long-term client relationships.

• Market research and analytical skills to track trends in the CIS region.

• Proficiency in using hotel CRM systems and Microsoft Office Suite.

• Fluency in Russian (verbal and written) is essential.

• Good command of English is mandatory.

• Knowledge of additional CIS languages (Kazakh, Uzbek, etc.) is an advantage

• trong cultural awareness and sensitivity to CIS guest expectations.

• Self-driven, proactive, and target-oriented.

• Confident, approachable, and able to build trust with high-profile clientele.

• Flexibility to travel frequently to CIS countries for sales trips, trade shows, and client meetings.

• Passion for luxury lifestyle brands and hospitality.

• nowledge of CIS travel distribution channels (tour operators, DMCs, luxury consortia).

• Ability to work collaboratively with cross-functional hotel teams to ensure seamless guest experience.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.