Responsibilities:
- Greet and welcome guests with a friendly and professional demeanor
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide information about our services, facilities, and local attractions
- Manage reservations and room assignments
- Answer phone calls and direct them to the appropriate department
- Maintain a clean and organized reception area
Requirements:
- Fluency in Arabic and English (spoken and written)
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency in computer systems and reservation software
- Ability to work effectively in a fast-paced environment
- Flexibility to work in shifts, including evenings, weekends, and holidays
Job Type: Full-time
Pay: AED1,600.00 - AED1,900.00 per month
الإبلاغ عن وظيفة
