About Us
Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
Besides its SaaS business, Circles operates three other distinct businesses:
- Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
- Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
- Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
About this Role
We are looking for a amazing domain expert that operates at the exciting intersection of Technology, Design, Strategy and Marketing. You will be responsible for product strategy, competitive intelligence, and contribute to design/pricing in line with our differentiated positioning. Your mission is to continuously understand the digital customer needs and come up with products that fit their needs and align with company plans and resources. The ideal candidate should be a problem-solver and gets excited by finding solutions backed with data.
You will be responsible for leading a team in a fast paced organization with high impact projects and strategic initiatives, hence require need to be driven with high focus and intensity - churn, pricing ladders, competition response framework are a few examples. Key deliverables will include revenue, customer acquisition, CS journey, CLM, customer satisfaction, ecosystem services, partnerships and market research
Why this Role is Unique
- Create your own path - autonomy and freedom to define the vision of the role and be the one responsible to make it happen.
- Close collaboration with team members - play a critical role in bridging gaps and thinking through hard problems with the cross functional departments to bring user feedback to the forefront and transform product design solutions.
- 10X - Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen.
- Unparalleled access - Not only will the successful candidate have broad content knowledge across functions, but they also understand how the Founder and leadership team think and know what’s top of mind.
What you'll do
- You will be working directly with senior leaders across divisions to develop, lead the product vision and strategy.
- You will lead functions within the product team on roadmap & delivery of high quality product.
- Work with engineers and designers day to day by following the product management framework.
- Lead the construction of APIs, products, and complex systems at scale.
What we are looking for
- 10+ years of overall experience with min 4 years in leading a sizable team product management and experience in managing end to end Product launch.
- Strong understanding of the software development lifecycle, particularly in agile environments.
- A passion to build a great product & be successful with that product in the market.
- A passion for design excellence, usability & consumer appeal in products.
- Team Management: ability to manage and coach a team of product managers.
- Prior experience in e-commerce is a must.
- Ability to perform well in highly dynamic, rapidly changing environment.
Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role.
We regret to inform you that only shortlisted candidates will be contacted for interviews.
